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FACTS |
WHAT DOES MUNICIPAL VENDOR SERVICE, INC. DO WITH YOUR PERSONAL INFORMATION? |
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Why? |
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do. |
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What? |
The types of personal information we collect, and share depend on the product or service you have with us. This information can include:
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How? |
All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Municipal Vendor Service, Inc. chooses to share; and whether you can limit this sharing. |
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Reasons we can share your personal information |
Does MVSI share? |
Can you limit this sharing? |
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For our everyday business purposes— such as processing your transactions, maintaining your account(s), responding to court orders and legal investigations, or reporting to credit bureaus |
Yes |
No |
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For our marketing purposes— to offer our products and services to you |
Yes |
Yes |
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For our affiliates to market to you |
Yes |
Yes |
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For nonaffiliates to market to you |
No |
Yes |
Municipal Vendor Service, Inc. (“MVSI” “we”, “us” and “our”), is committed to protecting the privacy of individuals whose personal data we collect (“you” or “your). MVSI may collect personal data from individuals who register to use MVSI’s services, applications, and programs (“Services”), visitors to our website, individuals who request information, prospective customers, and event attendees. This Privacy Notice describes how MVSI collects, uses, and discloses personal data, and the choices MVSI offers regarding its collection and use of personal data.
Personal Data Collected
Data collected from you:
MVSI collects personal data directly from you, for instance when you inquire about one of MVSI’s Services or send an email to MVSI, or from your interactions with our website, products or Services. Details include:
Contact details. When you inquire about our Services, register for an event or seminar, download content like white papers, communicate with us by email, or enter a live chat, we may collect your contact details, such as your name, company, address, phone number, fax number, and email address. If your company uses the Services and we provision you an account, we may collect your name, email address, and associated IP address as part of your company’s use of the Services.
Account creation. When you create an account with us via our website, we may collect your contact details and a password.
Billing data. When you purchase Services or register to attend an event, we may collect billing and payment information.
Device and usage data. When you use our website or our Services, we may also automatically collect data about your device and your usage of and activity on our website and Services. For example, we collect your device’s operating system type, IP address, device identifiers, browser type, device type, domain name, access times, the duration of the visit, and other information.
Data from our mobile apps. When you use our mobile Services, we may collect your contact details, the geographic location of the device, the geographic locations you provide to our Services, and geographic areas derived from your IP address. We may also collect information about your invoices such as postal addresses, invoice numbers, exemption certificate numbers, item descriptions, quantities, and amounts.
Chat data. When you start a live chat, MVSI will collect a log of your interaction with MVSI’s chat agents.
Cookies and Other Technologies. When you navigate our website, we may use cookies or other technologies to collect data about your device and activity on our website. For more information about the Cookies, the data we collect, and your choices, please click here.
Personal data collected from other sources:
MVSI may also collect personal data from other sources, including third parties from whom we have purchased data, and we may combine this data with data we already have about you. For example, we may collect personal data from:
Partners. MVSI may engage in joint marketing activities or event sponsorships with our third-party partners, and we may collect personal data about you from these activities. We also allow partners to provide referrals to MVSI of individuals who may be interested in learning more about MVSI’s Services. We rely on our partners to obtain your permission before sharing your personal data with us.
Service Providers. MVSI may also engage with third-party service providers who help us understand how our customers are using MVSI’s Services.
How We Use Your Personal Data
MVSI uses your data to provide you with and improve upon the Services that you or your company requests, to communicate with you, and to advertise to you through third-party publishers.
Providing and Improving MVSI’s Services. MVSI uses the data you provide, or data that we collect when you use our Services, to operate our Services, provide you with the Service that you or your company has requested, and to continually improve our Service offerings, internal systems, website, and processes. We may use your data to authenticate your ability to access and use the Services. We also use your data to detect and prevent fraud, protect the security of our website and Services, and enhance the safety of our Services.
We may also use data provided by you or collected by third-party service providers or partners on our behalf to troubleshoot or provide customer support.
We may also use your data to plan and host corporate events, including online webinars.
Communicating with you. MVSI’s website allows you to download white papers, fill out forms for more details about our Services, and to engage with us. You can also register to attend online seminars or in-person events. We use this information to provide you with the material you requested, to follow up with you about your interest in the Services, or to register you for the event you request. We may also use personal data to understand you and your preferences so that we may enhance your experience and send you information about MVSI, our affiliates, and our partners, such as information about promotions or events.
MVSI may also receive personal data from other sources, including third-parties from whom we have purchased data, and combine this with the data we already have about you. This helps us to update, expand, and analyze our records, identify new customers, and create more tailored advertising to provide products and services that may be of interest to you.
If you follow or like MVSI on third-party social media sites, we can see your public profile and may direct advertising to you.
Advertising. We may use data collected via cookies and other technologies to manage our advertising on other sites or to provide you with offers or advertisements, including third-party services, based on your browsing activities and interests.
Why We Share Personal Data
Third Parties. MVSI may share your data with our contracted third-party service providers and vendors so that these service providers and vendors can perform services on our behalf. If we do this, such third-party use of your Personal Information will be bound by terms at least as restrictive as this Privacy Policy. For example, we use a third-party customer relationship management platform or data analytics platform to organize data and better understand our customers and prospective customers. These service providers are authorized to use your data only as necessary to provide the services requested to us. We may also share personal data with third-party social networking websites, like LinkedIn, for our marketing and advertising on those websites.
We may provide information that does not identify you as an individual to third parties. We do this to analyze how the Service is running, diagnose service or technical problems, maintain security, and personalize content. We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about how a third party may use your information, you should contact the third party directly.
Unless described in this Privacy Notice, MVSI does not share, sell, rent, or trade any data with third parties for their promotional purposes.
Affiliates and Subsidiaries. We may share your data with our subsidiaries and affiliates (those entities under common control) to provide the Services you request, such as customer support, marketing, technical operations, and account management purposes.
MVSI Partners. MVSI’s partner network provides a broad range of integrations that enable our Services to interconnect with third-party software. We may share your data with these partners to support our mutual customers. We may also share your data with our partners who co-sponsor the events that you choose to attend.
Billing. MVSI uses a third-party service provider to manage credit card processing. This service provider is not permitted to store, retain, or use billing information except for the sole purpose of credit card processing on our behalf.
Compelled Disclosure. MVSI reserves the right to share your data if required by law or to comply with a judicial proceeding, court order, or valid legal process. We may also disclose your data to protect the rights and property of MVSI, our agents, employees, partners, and customers, including to prevent or stop an attack on our systems or network or to prevent spam or attempts to defraud our users. Finally, we may also need to disclose your data in connection with or during the negotiation of any merger, financing, acquisition, bankruptcy, dissolution, transaction, or proceeding involving the sale, transfer, divestiture, or disclosure of all or a portion of our business or assets to another company.
How to Manage Your Personal Data
Communication Preferences. If you have received promotional communications from MVSI via email and would like to opt out of future communications, you can click on the “unsubscribe” link located at the bottom of the email message. If you unsubscribe from receiving promotional communications, you may still receive transactional messages regarding Service notifications, updates to our terms or Privacy Notice, or our ongoing relationship. To opt out of other forms of communication, you may unsubscribe by contacting us using the information in the “Contacting Us” section below.
Managing personal data. MVSI accounts generally permit you to update your user settings or profile by logging into the applicable website or Service with your username and password. If you do not have an account but wish to request to manage your data, you can contact MVSI using the information in the “Contact Us” section below.
Requests to manage your data will be addressed within a reasonable timeframe. If you are an employee of an MVSI customer, you may also wish to contact your company’s system administrator for assistance in managing your data.
A Special Note About The Privacy Of Minors
Minors (those under 18) are not eligible to use the Services, and we ask that minors not submit any personal information to us or use the Services. We will not knowingly collect information from minors or allow minors to become members of our Services. If we later learn that a minor is a member, then that minor’s account will be terminated. If you know of information appearing in these Services concerning anyone under the age of 18, please send an email to us at inquires@getmvsi.com.
Monitoring of Incoming Emails
All incoming emails sent to MVSI email accounts will be archived and may be scanned by MVSI and/or our external service providers to detect and prevent threats to our systems, investigate illegal or inappropriate behavior, and/or eliminate unsolicited promotional emails (“spam”). If you have any concerns about this process, please contact us.
Cookie Policy
This Cookie Policy explains how Municipal Vendor Services, Inc (“MVSI”, “we”, “us” and “our”) uses cookies and other tracking technologies to recognize you when you visit www.getmvsi.com. You should read this Cookie Policy to understand what cookies are, why we use them, the types of cookies we use, the information we collect using cookies, and how to set and control your cookie preferences. If you have any questions about our cookie practices, please contact us at inquires@getmvsi.com.
To learn more about who we are, how we obtain and use your personal information, and what rights you have with respect to your personal information, please visit our Privacy Policy.
What are cookies?
Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, understand how the website performs, and to analyze what works and where it needs improvement.
How do we use cookies?
As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.
The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with better and improved user experience and help speed up your future interactions with our website.
You may refuse to accept browser cookies by adjusting the settings in your web browser. The following links explain how to access cookie settings in various browsers:
Please note that if you disable cookies, we may not be able to provide our services to you.
You may also opt out of being tracked by Google Analytics by visiting this link: http://tools.google.com/dlpage/gaoptout.
Compromise of Personal Information
In the event that Personal Information is compromised as a result of a breach of security, MVSI will promptly notify those persons whose Personal Information has been compromised, in accordance with the notification procedures set forth in this Privacy Policy under the section titled, “Notification Procedures,” by email, or as otherwise required by applicable law.
MVSI shall not be liable for the transfer of any Personal Information resulting from loss or distribution of data, the delineation or corruption of storage media, power failures, natural phenomena, riots, acts of vandalism, sabotage, terrorism, or any other event beyond MVSI’s control.
Notification Procedures
It is our policy to provide notifications, whether such notifications are required by law or are for marketing or other business-related purposes, to you via email notice, written or hard copy notice, or through conspicuous posting of such notice on our website, as determined by MVSI in its sole discretion. We reserve the right to determine the form and means of providing notifications to you.
Changes to this Privacy Policy
MVSI reserves the right to change this Privacy Policy. When we make changes to the Privacy Notice, we will update this page and change the “last updated” date above.
Contact Us
If you have any questions about this Privacy Policy, please email us at inquires@getmvsi.com.